The SAPS Gauteng Midrand 10111 call centre faced an urgent evacuation after a possible fire hazard was detected, potentially stemming from faulty electric wiring.
Why is Midrand 10111 emergency line offline?
In response to this immediate threat, the call centre operators were promptly relocated to the Benoni 10111 Call Centre, police spokesperson Brigadier Brenda Muridili explained in a statement.
Despite the disruption, Midrand residents can still request contact 10111 to report crimes or the SAPS Crime Stop Call Centre at 08600 10111 for tip-offs.
When this article was published, the Midrand call centre was still not operating.
The Johannesburg Emergency Services’ Fire Department has been dispatched to the scene for a thorough investigation.
Alternative emergency contact numbers you can use in Gauteng
In light of the temporary disruption at the Midrand 10111 call centre, it’s important for residents in Gauteng to be aware of alternative emergency contact numbers.
One such critical number is 011 37 55 911. This line operates 24 hours a day, providing access to emergency services for all life-threatening situations, including ambulances, fire engines, and metro police.
When calling this number, remember to stay as calm as possible. Clearly state the nature of your emergency, whether it’s a motor accident, building fire, heart attack, or any other critical situation.
Providing your name, contact details, the number of people or vehicles involved, and the physical address with the nearest corner or landmark will help emergency responders reach you more efficiently.
Staying on the line to answer any further questions the operator might have is also vital for ensuring a swift response.
