Beauty influencer Mihlali Ndamase has officially addressed the postponement of her much-anticipated ‘Beauty and the Beat Masterclass’, initially slated for R3,500 a ticket.
Fans grill Mihlali Ndamase over refunds for postponed makeup masterclass
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Word on the street is, fans aren’t just bummed about the delay; they’re heated over how the refunds are being handled.
After shelling out a hefty R3,500, many expected a quick and easy refund process once the event was postponed.
However, it seems like a snag in the system has left quite a few attendees hanging, waiting for their money to make its way back to them.
The social media buzz has been nothing short of raucous, with fans of the beauty influencer taking to platforms to express their frustration.
Tweets, DMs, and comments have piled up, asking why the refunds aren’t as prompt and straightforward as promised.
Here’s one fan who posted this viral video clip recounting the events that unfolded in the days leading up to the event, which was slated for Saturday, 4 May 2024.
Ndamase reacts to the backlash: Here’s what she said
Responding to the heat, Mihlali took to social media to set things straight.
In her post, she reassured everyone that the masterclass was postponed, not cancelled.
She emphasised that her aim is always to deliver an event that’s more fab than flop.
“I don’t believe in compromising the quality and the experience of my events,” Mihlali stated.
Regarding the refunds, Mihlali was clear: they’re available, but some may need to nudge the process manually.
She directed attendees to handle refunds through their Webtickets profiles and provided an email for those hitting snags: [email protected].
A new date for the makeup masterclass has yet to be unveiled.