Gautrain was on the receiving end of backlash on Monday evening after one of its carriers servicing the OR Tambo International Airport route experienced extensive delays.
What caused Gautrain delay?
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Passengers of the high-speed express commuter were left without answers when, suddenly, the locomotive carrying travellers headed to OR Tambo Airport to catch flights screeched to a halt between Midrand and Marlboro.
Commuters, with no assurance from Gautrain, took to social media to vent their frustrations with the below-par service of a train touted to operate at world-class standards.
While a statement has yet to surface, the public transit provider’s social media team have been responding to frustrated commuters, confirming that Gautrain is “currently experiencing a delay of approximately 30 minutes on the North-South line.”
“Our technical staff is attending to the issue. We do apologise for the inconvenience caused,” the blanket response to every frustrated user reads.
When this article was published, Gautrain had no estimation of when the locomotive stuck between Midrand and Marlboro would resume its course.
Use this link to check the latest Gautrain line status.
This is a developing story.
