FlySafair has identified a scam circulating on Facebook, featuring doctored images of the airline’s staff promoting an alleged offer of free flights for six months.
Local carrier warns customers to not fall for Flysafair ‘free tickets’ scam
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These posts, seemingly attractive at first glance, are marred by poor photoshopping and inaccurate details.
Kirby Gordon, the Chief Marketing Officer at FlySafair, expressed concern that the airline’s reputation for offering genuine deals might mislead customers into believing this fraudulent offer.
“It is unfortunate that our drive to open the skies to more people is being taken advantage of, especially during the festive season,” Gordon was quoted as saying on Sunday World.
Gordon advised customers to be vigilant and validate any deals before sharing personal information or money.
He highlighted the importance of checking for the verification mark – a blue tick next to the account name on social media – to confirm the legitimacy of FlySafair’s accounts.
According to him, an absence of this verification mark is a strong indicator of a fake account.
The airline emphasised the potential dangers of clicking on links from fraudulent accounts, warning that it could expose customers to further scams.
FlySafair vowed to take these scams seriously and actively work to report and remove such false posts and profiles. However, they also rely on the public’s help to report these scams to social media platforms for quicker removal.
“While we do everything we can from our side to report and remove posts and profiles like these, the more profiles are reported, the quicker the scam will be removed,” Gordon added.
In light of the upcoming Black Friday and festive season, FlySafair urged customers to exercise extra care. Despite their efforts to offer “crazy sales,” they remain vigilant against their promotions being exploited by scammers.