emirates south africa

Emirates cancels South Africa route – Here’s what we know

Andile Sicetsha - 14.01.2021

Emirates says the closure of its South Africa is “for operational purposes.”

Emirates Airline’s ticketholders have been informed that the last flight from South Africa to Dubai will depart at 14:00 on Thursday.

Emirates cuts off South Africa route

This follows an announcement made by the carrier that it has moved to cancel its South Africa-Dubai route until Thursday 28 January 2021, “for operational reasons.”

According to reporter Heidi Giokos, Emirates indicated that the last three flights from the United Arab Emirates (UAE) to South Africa will depart from Dubai International Airport to Cape Town, Durban and Johannesburg on Friday.

Rebooking options available to travellers

Travellers holding a ticket to flights departing in this shut down period are advised to either hold onto their ticket to use at a later date or process a refund.

“You have the option to keep your ticket and use it at any time in the next 24 months. It doesn’t cost anything extra to change your flight and you can even change your destination. However, if you prefer not to keep your ticket for later, you can complete our form to request a refund,” Emirates notes.

The Arab airline explained that those who booked through a travel agent also have the option to keep their ticket.

“You can choose to keep your original ticket or request a refund, in accordance with our policy. Please contact your travel agent to arrange this.”