ChatGPT went down on Tuesday, 4 June 2024, with users locked out of their accounts worldwide.
UPDATE: OpenAI has yet to issue a statement on the issue affecting users worldwide. However, our testing indicates that the outage has, thus far, only impacted logged-in users. The free version of ChatGPT is still accessible, albeit with notable limitations. Keep an eye on this page for rolling live updates.
- Tuesday, 4 June 2024 – 13:45 SAST: Message from OpenAI: “Resolved – This incident has been resolved.“
- Tuesday, 4 June 2024 – 11:00 SAST: Message from OpenAI: “We are continuing to work on a fix for this issue.”
- Tuesday, 4 June 2024 – 10:35 SAST: OpenAI Identified the issue and was mitigating.
- Tuesday, 4 June 2024 – 09:53 SAST: OpenAI acknowledges outage. “Unresolved incident: ChatGPT is unavailable for some users..“
ChatGPT goes down on Tuesday, 4 June 2024
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The OpenAI language model suffered server disruptions on Tuesday morning, a day after the platform’s engineers were inundated with error reports from the new update.
While OpenAI has yet to issue a notice on Tuesday’s outage, users flocked to social media to vent their frustrations. Some users highlighted issues with logging into the platform, while others noted problems with loading new and existing conversations.
We attempted to load a conversation on ChatGPT and were met with an error notice.
On Monday, OpenAI published a status report on a bug impacting desktop and mobile users. According to the platform, users experienced “issues with generating new conversations that include images.”
“Engineers have identified and reverted the user impacting update on new conversations that include images. Conversations with images should be working as expected. Engineers are monitoring the situation,” the status report read.
It’s unclear if this issue has, in any way, influenced Tuesday’s outage.
Here are some of the reactions we picked from social media:
This is a developing story.