You can now apply for a smart ID and passport at Capitec branches – Here’s how
South Africans can now apply for a smart ID at Capitec branches, thanks to a new partnership with the Department of Home Affairs.
South Africans can now apply for a smart ID at Capitec branches, thanks to a new partnership with the Department of Home Affairs.
Capitec Bank reported a 30% surge in 2025 headline earnings as customers faced repeated app outages and executives walked away with multimillion-rand payouts.
Capitec users across South Africa were unable to access their banking app as the bank confirmed a service outage.
The outage, which began in the morning, disrupted mobile and online banking, with users reporting problems logging into the Capitec app and completing transactions.
Users reported issues with mobile banking, online banking, and ATM services.
Capitec Bank app users faced login failures on 29 February 2024,
Despite this focus on expanding competition in the digital payments arena, Capitec has recently faced its own challenges, with customer frustrations related to system outages and technical issues.
Capitec users were rocked out of sleep when, on Tuesday, 25 April 2023, the banking app reflected zero balances.
Capitec has yet to issue a formal statement on the problem experienced by users with their banking apps and online mobile services on Thursday.
Some Capitec users get insufficient fund notifications when trying to use money available in their accounts.
Capitec is as bewildered as everyone who’s seen the viral video clip of the enraged naked woman.
Capitec customers must follow this simple troubleshooting method to fix the app login error.