Kelly Khumalo recently had a meltdown after missing a CemAir flight and the controversial songstress filmed and posted the fiery exchange online.
Story Summary:
- Kelly Khumalo missed a CemAir flight with her manager and shared a video venting her frustration.
- She accused CemAir of poor service, citing a lack of notifications and unclear boarding information.
- CemAir’s policies emphasise passenger responsibility for timely check-in and boarding.
Watch: Kelly Khumalo rants at Cemair staff after missing flight
In the video, Khumalo is seen at the boarding gate, visibly upset, as she criticises CemAir’s service and communication.
Pointing at the CemAir staff member, she says:
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“This is what we need to do. S**t service from CemAir. We miss our flight when we are there. It is not on screens, they don’t even bother to send SMSs so that we don’t get to miss our flight. This is what we are dealing with. South Africa must never ever support this sh***y airline.”
Khumalo’s anger was directed at what she perceived as a failure by the airline to properly communicate flight information.
She argued that the lack of clear instructions and notifications led to her missing the flight, and she urged others to avoid supporting the airline.
What CemAir says About ‘no-shows’
CemAir’s policies clearly outline the responsibilities of passengers regarding check-in and boarding.
According to the airline’s terms and conditions, passengers are required to check in at least 45 minutes before departure.
Boarding gates close 15 minutes before the scheduled departure time, and if passengers do not arrive at the gate by this time, they are considered “no-shows.”
In such cases, passengers forfeit their ticket for that segment of the journey, with no refund provided.
While Khumalo’s video showed her frustration with the airline’s communication, CemAir’s policies place the onus on passengers to be aware of their boarding times and locations.
This incident with CemAir comes amid ongoing public interest in Kelly Khumalo’s involvement in the Senzo Meyiwa case.
Khumalo, who was present when her former boyfriend and soccer star Senzo Meyiwa was shot in 2014, has been a recurring figure in the ongoing trial.
Allegations have surfaced regarding her potential involvement in the incident, though Khumalo has consistently denied any wrongdoing.
The trial, hampered by prolonged delays since it started in 2022, resumed on Wednesday.
